Heating, Cooling & Plumbing Services
Dependable Heating, Cooling, Plumbing, & Duct Cleaning Services “Dunn” Right
Facebook Rating
4.9
Based on 283 reviews
Dunn's Heating, Cooling & Plumbing
4.9
Katie Dunn
14:12 04 Jun 21
Wed. Night our air stopped working about 10pm. I gave Dunn’s automatic system a call, within 15 minutes an employee of Dunn’s gave me a call (Taylor). He was very upfront and informative. Within 30 minutes Taylor was at our house working on the issue. Even though it was 10:30 at night he was in the best, professional & up beat mood! Thankfully because of Taylor we didn’t have to sleep in a house that would have been 80 degrees. We appreciate Dunn’s , Taylor & all of their other outstanding employees.
Lisa Thomas Durham
16:18 14 May 21
We've used Dunn's multiple times, for everything from replacing complete systems to service calls for minor issues. Every time the employees from Dunn's have been friendly, polite and professional. We will continue to use Dunn's and recommend that you give them a call for any Heating and Cooling needs.
Michael Waters
21:08 08 May 21
I would not recommend getting service from this company nor would I recommend anyone ever go try to work for them. I worked for this company for about a month and from the start the other people made it a hostile environment for me to work in. I was also set up for failure from the very beginning and no one ever would put forth effort to train me properly. Couldn’t report anything to either management or the owner since the people I had to be around were basically their favorites and were essentially tenured. The things that were told about me that got me fired were lies but because of who those people were that I had to work around, it didn’t make any difference when trying to explain everything to management about how I was putting forth the effort needed. At first I was unhappy to get fired but not too long after, I noticed a tremendous improvement in my physical health because the stress made my blood pressure go up. For everyone needing to find an HVAC place to work for, go anywhere but here!!
Genia Brown Harrison
16:13 29 Apr 21
I called Dunn's late yesterday, and was scheduled for service call first thing this morning. Trevor was courteous and professional. He diagnosed the problem, explained it to me, and fixed the problem within an hour. He showed documentation of problem via pictures, including one that showed where wires under house going from thermostat to unit had been chewed up by an animal. Excellent service!!!!
Sonny Bishop
15:26 26 Apr 21
Once they received the HVAC unit ordered by the warranty company, Dunn's installed it promptly.
Marty Boyles
19:13 02 Mar 21
I contacted Dunn’s early on a Monday morning thinking I could maybe get scheduled for the next day to repair my upstairs unit. I received 5 contacts before lunch scheduling an after 1:00pm service. I received another contact with a picture of the technician and a bio of him. Within a few mins of that I got a call he was on his way. He was very professional and thorough. This company understands the concept of customer service. I will never use anyone else.
Belinda Henderson
08:20 27 Feb 21
Aubrey was very friendly and professional while repairing plumbing issue. He gave us several options and costs before beginning repair.
Debbie Hewett
16:07 04 Feb 21
Hank and Corey were phenomenal!! I couldn’t have gotten any better service! The opened and checked my unit 3 times to make sure everything was ok!! To me that’s going above and beyond service!! Thank you so very much!!!!
Jennifer Kane
20:33 18 Dec 20
I have always had great experiences with Dunn's Heating, Cooling & Plumbing! They have amazing technicians that always do a wonderful job! I feel like they go above and beyond for their customers.
Misty Houston Siders
15:18 07 Dec 20
Taylor Eubanks was very professional and on time. My husband and I appreciate the service that he provided on December 5th 2020.
Darrell Pontero
20:22 04 Dec 20
My second time dealing with this company and it was just as pleasant as the first time.Brad and his brother I believe his name was Blake I’m sorry if I got it wrong we’re very professional and super nice got my girlfriend Tina shower drain fixed very quickly. Also a shout out to the ladies that run the office always very nice to me when I call. I am so glad my home warranty uses this company.
Ginger Camp
14:54 09 Aug 20
They are awesome,my 80 year old daddy air went out on a Sunday. They were there within two hours.
Matt McCombs
18:29 07 Aug 20
The blower in my unit went out. Called Dunn in the morning and 2 techs came in that afternoon. In less than an hour they had my unit up and running again. Both men were professional and friendly. Any and all future air/heating problems will be handled by Dunn.Thanks again guys.
Mary Martha Dalrymple
02:09 08 Jul 20
Thank you Dunn’s for for fixing our issues with our air !! The guys you send out are amazing !!! Thank y’all so much for being trusting and honest ! You all do an amazing job !! Trevor did a great job !!!
Bobbie Wilkins
15:21 25 Jun 20
EVERYTHING!! Yalls customers service is excellent and always get whatever the job is done and done right! My mother & grandmother are very pleased/grateful with the plumbing and HVAC work that Aubrey Behel & Christan Godwin did.
Nikki Hicks
20:13 20 Jun 20
A huge shout out to Noel and Randy from Dunn’s for the exceptional, courteous service today. My unit was being replaced through my home warranty and I wasn’t scheduled until the 30th. They had someone reschedule and worked me in. I highly recommend them.
Sondra Phillips Dean
20:11 10 Jun 20
Very happy with their customer service. Aubrey did a great job! I will definitely use them again in the future. Thank you for getting everything up and running again!
Amy Hammett
12:55 21 May 20
Dunn's has been incredible with my plumbing needs! Brad double checked everything to make sure it is working correctly, & even followed up days later just to be sure. Their efficiency, customer service & professionalism goes above & beyond the rest!!
Ashley Phillips Jordan
01:41 15 May 20
Very friendly and professional, made sure to explain what they were doing and why. Answered any and all questions I had. I would use them again!
Chelsi Martin Shears
20:14 07 May 20
Very friendly and efficient staff. JJ and Dean were very professional with our septic system work and made the yard look nice afterwards. Will definitely recommend Dunns.
Mindi Wilkins-Amberson
17:50 10 Apr 20
We are so grateful for the efficient, excellent service we received today with Aubrey Behel and Josh Duke! Not only were they able to fix the problem, Mom is now set up with an excellent maintenance program for ongoing needs!
Pam Fitzgerald
22:36 24 Feb 20
Josh and Blake did an excellent job with our plumbing repairs. They dress very professionally and wear shoe protectors when they come into your home. They explain your needs and the costs upfront. Excellent service!David and Pam Fitzgerald
Cindy Norton Dunteman
01:57 01 Feb 20
Our water heater went out and they sent someone out within an hour. We were pleased with their service and professionalism. Blake, JJ and Brad were top notch and I highly recommend them. - Cindy D.
Daniel Johns
15:10 23 Jan 20
Donny and his crew are always prompt, efficient and do a great job. I have used them for both HVAC and plumbing services and have been very satisfied with the work they do. Brad has been to my house twice for plumbing issues and he is awesome. Call them if you need HVAC or plumbing services!
Darnetta Morris
13:50 17 Jan 20
The best customer service knowledgeable company I have ever used. will be using Dunn's for all heating, plumbing and cooling services
Shelley Parris
18:32 13 Jan 20
Brad and Blake installed a hot water heater today. Then they asked was there anything else they could check on! They were friendly and professional and completed all of the items on my plumbing to do list.
Renee Henderson-Gray
21:54 27 Dec 19
Dunn’s Heating, Cooling &Plumbing I highly recommend to anyone. I appreciate Rusty coming out yesterday and finding the problem with our system and giving us reasonable options to get our system back working. Also thank you to Logan for coming by today and getting our system back working. Dunn’s service actually deserves a 100+ with getting our part in the next day. We can’t thank you guys enough. Thanks for Amazing service.
Kevin Taylor
13:20 26 Dec 19
The employees are very punctual and professional. They got the job done as promised. First class company , first class people ! Freestyle Graphix
Patrina Thomas Cooper
21:17 16 Dec 19
Thank you Dunn's Heating, Cooling & Plumbing for your excellent service and customer service. Thank you Brooklynn for making an appointment for me and Justin for fixing my plumbing problems.
Becky N Jerry Dickson
14:59 12 Dec 19
Dunn's HCP installed a heat pump for us 2yrs ago. Not a problem out of it since. Love dealing with good Christian businesses...…..jd
Mark Siskey
02:15 12 Dec 19
Great service and very fast to get my air and heat back up and running. Thanks
Leslie Hammett
13:14 10 Dec 19
We got several quotes for a new unit, even though we went with another, I wanted to give Blaine Cole a shout out for his professional and kindness when coming out to give us our quote, he was very detailed and enjoyable to speak with, he made sure to give us several quotes to pick from. Very polite young man.
Vickie Daniel
01:32 21 Nov 19
Dunn's heating and cooling came out same day my heat went out and the technician identified and fixed the problem right away. very professional and sent me picture and info about the technician before he arrived and let me know when to expect him
Jesse Moranti
00:08 14 Nov 19
Prompt service, clear options, easy up front financing . Highly recommended!
Dawn Allen Smith
16:37 09 Nov 19
We just had to replace one of our units and the guys that came out were professional and very capable. We're very satisfied with our new unit!
James Franklin Johnson
23:28 08 Nov 19
They installed a commercial unit on my building in downtown Anniston either in 2016 or 2017, I don't remember. My roof had a small leak recently where they installed it & I called them not knowing whether or not they would come & fix it. They came a day after I called them, looked at it & came the next day & fixed it. I'm very pleased.
Tania Elizabeth Murray McCollough
01:07 04 Nov 19
I like that they sent a photo of the technician that was coming to work on my heat/air unit. They were quick to return my call and set an appointment.
Mary Wright
18:05 02 Nov 19
Rusty was so nice. After 2 COLD nights with NO heat when he got here I knew all was going to be fixed. He was here and out of here within 30 minutes. Talk about fast. Now we have heat and can sleep well without shivering. Thank you so much for Rusty
Theresa Hill
20:55 24 Oct 19
Dunn’s response time was more than reasonable, they came out within an hour. Chris and Rusty we’re both personal and efficient. They explained themselves and what the problem was and allowed you to make a decision on what you wanted done.I highly recommend Dunn’s Heating and Air and will call them in the future.
Haynie Garrett
16:37 29 Sep 19
After our air froze up multiple times, we called Dunn. They came out on a Sunday in a timely manner, after doing the diagnostic the problem was located and fixed. Kevin was very informative on our issue. He was also very courteous and professional entering and exiting our home. We recommend them for anybody looking for help in the residential industry.
Kasey Humphrey
11:49 25 Sep 19
I called them about 3pm and they were out here in about an hour. Rusty was really friendly and explained everything that was going on. Keep up the good work!!
Wanda Cook
16:12 24 Sep 19
They are the best. I would recommend them to everyone. My air stopped working last night and I left an email. They responded back right away. They came out this morning and fixed it. God will bless them for the good things they do.
Sherry Harrison
17:13 23 Sep 19
Great service both from the office and gentleman that serviced my air conditioning unit.
Mary Wills
22:17 20 Sep 19
TC - the technician were very professional, polite and knowledgeable. He serviced our units at the church and had such a pleasant attitude and showed great interest. I will highly recommended Dunn's Heating, Cooling and Plumbing to others. Very pleased with the service. 🙂
Jill Arizola Wrobel
21:52 05 Sep 19
Rusty was professional and timely. He called in advance to make sure the time he would there was convenient for me. Overall great experience. Dunn’s was speedy and even responded to my Facebook message sent after hours.
John Paul Werner
21:15 05 Sep 19
Great service, very professional. I like that they let you know who is coming in advance.
Lori Stephenson
01:12 05 Sep 19
Outstanding service on a holiday weekend. Thank you to Jason for quickly determining the problem and having the air working.
Vaneila Yarbrough Beverly
18:07 22 Aug 19
Justin polite and knowledgeable. Sent quote when he said.Would recommend.
Paula Lee Stenmoe
16:04 18 Aug 19
We called Dunn’s Heating, Cooling, and Plumbing when our daughter’s air-conditioner stopped unexpectedly. The unit was only 6 mo old. Dunn’s was not the installer of the new unit. However, when called they responded quickly, and with true professionalism. We are very appreciative of their service and kindness shown to us. Thanks again!
Marla Mountain Spears
02:16 16 Aug 19
They were able to come out and repair my air the same day it went out. Very friendly and did a great job.
Jennifer Maddox-Pierce
00:58 16 Aug 19
Donnie was amazing! A spur of the minute issue we had he took care of super quick. He came and looked at our unit, told us what options were available and we had a brand new unit installed that day within 3 hours. Prompt, reliable service! I cant thank them enough for their help!
Natalie Hall Gardner
01:56 23 Jul 19
Always satisfied, never disappointed! All of their techs are very knowledgeable and professional. Wouldn’t dare call anyone else.
Gina Lacks
07:34 22 Jul 19
While I appreciate them coming out the same day I called I would have liked for them to at least fix my air! Took one look and saw my unit needed cleaning and wanted to charge me $919. to clean it! Really? He didn't even bother checking anything else when he seen that my air conditioner needed cleaning! I wasted $79.00 for nothing! I had another guy come out and he said while it needed cleaning it was my capacitor that needed replacing! Gave me a tip on cleaning and my husband and I did it ourselves. Cost us another $79.00 and 22.00 for the capacitor! The guy was wonderful and solved our problem right away! Wished I had gone to him instead! Never again will I go with Dunn's! All they cared about was taking my money! I think they should repay me the $79.00 I paid for them just to come out and do nothing! We were so hot! I have 2 little kids!! 😡
Brad Helton
19:48 20 Jul 19
Dunn's got Brady out on short notice. he did a fantastic job, and it came at a reasonable price. Good job guys.
Eddy Reese
11:42 09 Jul 19
I Recommend Dunn”s even though I have not used them but because the people I know and Trust that have.
Judy Hunter Dennis
01:53 04 Jul 19
First of all, after talking to the office I was assured that a technician would be out the next morning. Brady M. arrived around 10 the following morning and thoroughly checked our AC. He was very professional as he performed his evaluation. He found the problem and when he left our AC was working fine. I will call Dunn’s anytime we have a heating or cooling problem.
Jennifer King Clayton
22:47 27 Jun 19
Highly recommend for plumbing and HVAC needs. Doug and Justin were at our house quickly and fixed issues to our satisfaction! Thanks for saving our day again!
Pam Jarrett
16:00 12 Jun 19
If you want fast, friendly service then you want Dunns. If you want excellant customer service then you want dunns. I called on monday to get an estimate. Mr Dunn came out and i asked when could you have a unit put in his reply was i can have a crew her at 7 in the morning. i said ok lets do this within 30 mins he called me back and said i do you mind if i send my guys now. When the guys left monday i had a brand new unit installed and by 11pm i was sitting at 72. I can not say enough good things about this company. thank you so much.
Liz Mathis
18:56 31 May 19
Quick response time and very professional and friendly technician. Prices were reasonable and I am happy with the service I received. I would definitely recommend them to others and will use them again in the future.
Scott Prater
01:34 29 May 19
I called and Rusty was at my home within a few hours. He identified the problem and fixed it quickly. Thank you for great service.
Joe Albright
03:01 28 May 19
Fast and dependable service at a fair price. Memorial Day 2019 my A/C went out. I called Dunn's and within an hour from the call my A/C was running again. Ants had gotten into the electrical and destroyed one part. The technician tested several parts then replaced the faulty part.
John McGriff
22:05 26 May 19
Quick outstanding service. Their knowledge and abilities were great. I have used other recommended services for home repairs. They really impressed me with their timely service!
Cat Brendel
22:28 22 May 19
The wonderful and hard-working young service men came the same day I called. They were very good at explaining everything to me and fixed my air conditioning unit in no time. Thank you so much for being a business I could count on🐯❤️
Brenda Faye Richey
22:17 19 May 19
I met Dunn last week for the second time, he is The Bigger Man! Customer service is #1. Thank you !
Barbara Parshley
16:44 10 May 19
Service was prompt, courteous and professional. All contact with Dunn's Heating and Cooling has been positive.
Kat Simpson
12:33 10 May 19
Rusty was awesome. Our unit has had some issues over the years but he was able to get it back up and running and throwing snowballs. If you need any HVAC work done I would suggest calling. Rusty went above and beyond to help us out in today's world it is awesome to find good honest people willing to help you out! I highly suggest you call Dunn's for your Air Heating or Plumbing needs!🌬
John Blanton
16:01 19 Apr 19
Dunn’s Heating, Cooling & Plumbing just left my house and did a wonderful job installing our new thermostat. I highly recommend getting a programmable thermostat. The past two months my power bill has gone down almost $100 a month. Call Dunn’s today.
Kaylee Tinney Hyatt
23:56 16 Apr 19
T.C was great! He came in figured out what was wrong and fixed it. We will definitely be using Dunn’s again when needed and recommend them!
Melanie Tuck
02:20 16 Apr 19
Rusty came to my house very quickly on Saturday morning to fix one of my AC units. He was friendly, professional, and knowledgeable. I would recommend Dunn’s to anyone!
Christopher Michael Bradford
01:34 13 Apr 19
Brady M came out and serviced our unit. He did an excellent job. Very nice guy. He answered all of our questions and assured us we would receive excellent care. He did a fantastic job. I highly recommend Brady as well as any employee at Dunn’s. Thank you so much!!
Clara Echols
22:06 14 Feb 19
Appreciate the follow up to a previous visit to give a quote. That’s a good sign of integrity and professionalism.
AlicenLee Smith
18:39 09 Feb 19
Had to have a new air/heating unit put in and Dunns came out to do the job. They're very professional and got the job done Our unit is so nice and you can hardly tell it's on. Thanks Dunn's
Jenny Parker Phillips
22:25 19 Dec 18
Very professional, knowledgeable, friendly and honest! I would recommend them to everyone, whether you need your heat and air serviced or replaced.
JerrieAnn Rayburn Pintar Ewing
14:59 12 Dec 18
Have heard nothing but good things about Dunn's Heating &Cooling!
Tom Garner
21:19 10 Dec 18
installed a new unit for me dropped my power bill about $50 a month in the summer very happy with service and install
Rebecca Webb
02:11 10 Dec 18
Dunn's is professional, friendly, and absolutely amazing. They go above and beyond to fix the problem as well as communicating what's going on every step of the way.
Scott House
20:28 29 Nov 18
I have been very satisfied with the service that I have received from Dunn’s. They have sent someone out to my house the same day for any issues I’ve had with my system. They have even come out later in the evening after I was sure they would be closed. I could not have asked for better service than I have received through Dunn’s.
Jimmy Fisher
16:46 26 Nov 18
For all HVAC needs call Dunn's. They are Honest and reliable. They will treat you right from service to billing.
Barbara Hubbard
02:11 01 Nov 18
Very prompt, professional, and takes time to explain what they are doing. I was impressed by person that answered phone to the technician. I would recommend them to anyone.
Gail Watts
17:59 26 Oct 18
I recently had dealings with Dunn's a/c and heating company, these are the nicest people, the technician was always on time, performed in a very professional manner, diagnosed and repaired my problem. I cant say much more other than if you want an honest person to work fast, and always on time and truthfully tell you the problem you are having with your system, call Dunn's, I will continue to use them.
Brennan S. Clay
00:32 24 Oct 18
They showed up when they said they would and got the job done very efficiently. I would recommend them 100%.
Garland Hyett
13:43 05 Oct 18
Donny, Blaine and the entire team did an amazing job on my HVAC install. It was very interesting how everyone worked together to get their mission accomplished. My home is an older home, therefore presented a challenge but not too much for this team. I would without any hesitation recommend this company for all your AC needs and have no doubt that all my service needs to follow will be promptly addressed
Bryan McLachlan
21:26 27 Sep 18
Courteous , arrived quickly. knowledgeable.Couldn't ask for better. Thank you Jason, your awesome!
Kristin Cooper Smith
20:06 26 Sep 18
I highly recommend Dunn’s Heating and Cooling! Great customer service and technicians!!
John Gerowski
17:05 24 Sep 18
It's refreshing to see young professionals in today's workforce. Noah responded to a home warranty service call. Noah actually took the time to find a course of action to fix our issue. Many warranty contractors arrive, collect 75.00 service fee then tell you there is no problem or the issue cant be fixed. I'll likely use Dunn's Heating and Cooling when I replace my HVAC unit. Dunn's also send you a text with the picture and name of the person they are sending to your home. Very pleased with Noah and Dunn's H & C.
Lauren Phillips
01:50 31 Aug 18
Great experience...the guys got right to work installing our new ac unit and duct work. Works better then it has in years!
Justin Helms
17:32 20 Aug 18
Very good. Doug, Kyle, and adrian where very polite and hard workers. They came in and got the job done. Would strongly recommend.
Cynthia Roden
01:39 09 Aug 18
Called after hours and they responded quickly and got our air conditioning repaired. Great experience!!
Susan Alexander Bonds
00:44 08 Aug 18
Excellent service. Came out as soon as we called for estimate. Very professional exactly on time for the installation. Guys did great job it was so hot I felt bad for them but they never complained. Very nice professional people to work with. Will definitely recommend to anyone needing service
Amber Rae
18:51 28 Jul 18
I am extremely satisfied with the quick response and prompt same-day service (on the weekend) with Dunn’s Heating and Cooling. Jason came and fixed my AC quickly. I’ll be using Dunn’s in the future!
Missy Dickinson
22:24 13 Jul 18
Messaged me immediately when I asked about a good resource for heating and cooling on FB. Was at my house the next day and had my new heat pump in in a matter of hours. Was honest, courteous, and friendly. If I ever have a problem he sends someone to my door ASAP. Wish all service providers were like him!
James Jumper
22:14 13 Jul 18
Quick and courteous. Very knowledgeable and on time. Thanks for a good experience.
Terry McKee
04:31 07 Jul 18
All I can say is they are the best in all categories I will never use another heating and air company!!!!!!!!!!!!!!!!!!!!!!!
Estefani Colmenero
04:31 07 Jul 18
I appreciate the work the men came to do on our new air conditioner. When there was no hope in getting a new air unit, not only did they say they could do it, but came out and put it in today. They gave us an ecobee thermostat which works with our Alexa devices which helps us a lot since Terry and I our blind. Thanks Dunns for saving us from the oven.!
Lisa Kay Lyner
16:37 06 Jul 18
Fast friendly and very professional. Doug got me taken care of on the same day with a whole new heat pump.would recommend these guys to everyone. Thanks Doug! And all the other people that work here!
Andy Nevala
20:02 30 Jun 18
Great service. I trust them. Didn’t overcharge me and fixed the problem on short notice!
Hildegard Hall
13:51 30 Jun 18
Great work, always reliable and Knowledgeable, would always recommend them !
Justin Belk
04:04 30 Jun 18
Posted by a good friend of mine. I ask myself, what makes a company act this way? when is it OK to not only value a customer's time and money,but to jerk them around to boot? I see other friends of mine highly recommending you guys. Seems to me you guys have some amends to make. But what do I know? Here's the original post. I edited it for some folks inevitable sensibilities. Of which professionalism and just plain common courtesy don't apply evidently... Going on four and a half hours of being "right around the corner"........ no calls, nothing from them (though we left our fair share of messages). It takes years to build up a good reputation, and moments to ruin it. Dunn's Heating and Air Conditioning has ruined their reputation with me, cost me extra money for hiring another company at weekend rates, and has cost me a day with my family in Virginia. That company can go f**k itself.
Daniel C. White
01:54 30 Jun 18
We were told by two verification phone calls the technician was "around the corner" .....must be a really REALLY big corner....... it's been two and a half hours.
Stephanie Sellers
01:40 21 Jun 18
Good people. I have used the company three times. Each one was something different. This has by far been my most expensive. Always professional.
Steve Greenwood
20:03 18 Jun 18
A/C went out on Saturday the 18th of June when apparently satan said I'm going to open up some vents and they were all around my house. IT WAS HOTTTTT!!!! With in an hour after talking to Mr Dunn on the phone, my A/C was humming like new. Tim was very professional and I enjoyed talking to him and hopefully made a new friend. I would definitely recommend Dunn's H&C to all who need their service.
Kristi Murphy Wood
18:07 08 Jun 18
I highly recommend Dunn’s for all your AC needs! Donny and his staff are very dependable and will address any of your concerns immediately. Rusty was very professional and made sure we were satisfied before leaving. We will definitely be using Dunn’s from now on!
Randy Carol Brooks
10:25 08 Jun 18
Doug came to our home to relocate the air conditioning return. He was great, did a great job, He was very friendly and professional. We have finally found us a air and heating company.
Kelly Terhune
14:44 06 Jun 18
Dunn Heating & Cooling has fast and friendly service. We called when our 14 year old unit died and they were able to install a new one the very next day. This is where we will go for all our heating and air needs.
Christina Paris
14:59 04 Jun 18
Great quick and honest service. I will definitely be using and referring them for any future service.
Vetta Beverly Blythe
01:08 28 May 18
Cody, Doug, and Matt came out Saturday of Memorial Weekend to install our new AC unit. They were very efficient, friendly, and professional. They had the unit installed quickly and we highly recommend Dunn’s.
Diana Brannan
20:26 21 May 18
My service tech was great young man named Rusty. Prompt and efficient. Recommended future replacement part when needed. I am happy and will see Dunn's back in six months. Good neighbors in our little city. Good values. A company to be proud of. Thanks a bunch.
Mickey Jones
15:56 19 May 18
Dunn a great job..lol..the techs where friendly and very knowledgeable..thanks cody and doug..for fast service
Phyllis Roper Wright
21:21 17 May 18
Very professional & friendly service. Said they would be there that day & they actually showed up when they said they would! Great service! I highly recommend Dunn's Heating & Cooling.
Collin Barnwell
22:43 16 May 18
Huge thank you to Doug, Cody, Rusty, and Kyle on replacing our air conditioner and furnace today! Did a great job. Polite, respectful, and clean!
Michael Cook
16:29 14 May 18
Doug and Cody did an outstanding job on installing our new unit. They arrived early and were done in less time than we expected. Very professional and I would recommend them any day...
Jason Tirban
21:02 12 May 18
I have had Dunn's come to my residence 2 times on different issues. I had an Air handler go out one year and the following year my condenser. I had two seperate crews. What makes that relevant is that you can have a nice, experienced tech and maybe not on the next. So for 2 seperate crews to be experienced, knowledgeable and courteous and show professionalism speaks volumes on Dunn's core values and customer service. My family can't thank them enough to make sure we were taken care of quickly and correctly the first time. Thanks for all the help!
Vince Grasser
13:28 12 May 18
Wow! The guys were here really late on a friday. Easily could have said they didn't have the parts, but went back to the shop to get what was needed. The family and I really appreciate the professionalism and expertise of Dunn's HC.
Donna Walden Grizzard
21:08 09 May 18
Thanks Dunn's Heating & Cooling for coming out so fast.. Yall are lifesavers!!!
Winston Harris
21:22 04 May 18
Very polite, fast, and professional!!! Thank you for the great job and all the hard work!
Fred Womack
23:57 16 Apr 18
Huge thanks to Matt, Gary, Hank, Rusty and the folks at Dunn's for a great job! Came in less than 24hrs to install our new system. It works great! Couldn't be happier with the system and the staff. Thanks again!
Kelly Haskell
13:09 29 Mar 18
Dunn does great work, always there same day. Have been using Dunn for home and business as soon as I discovered them at both my home and business.
Clarissa Hallowell
20:25 23 Mar 18
I had been trying to get my heat fixed through another company since January. I finally got fed up and called Dunn’s Heating and Cooling and got it fixed right away. Love this company.
Charles LaRue Jr
15:53 10 Mar 18
Thankfully I haven't needed their professional services, yet. I have heard wonderful reviews from my friends. Friends that I trust.
Margaret Porter Mclachlan
22:04 08 Mar 18
I have never heard anything bad about this company. They go above and beyond for their clients!
Jennifer Moody
22:35 06 Mar 18
Good honest people!! Any time someone is looking for heating or cooling work, I always recommend them!
Benjamin Lee Blackmon
12:39 06 Mar 18
Donnie and his crew were fantastic! The attention to detail was unbeatable. They also explained every step to us thoroughly. Cannot recommend Dunn's highly enougj!
Renee Dennis Simmons
02:17 06 Mar 18
I have never used Dunn, but have heard only great things about you and your company 5�����
Lauren Elizabeth Sears
01:55 06 Mar 18
We love Dunn’s! Never have had a bad experience! You call and boom their out at your house within a couple hours. Our furnace was cracked and we had to have another one they had it installed the next day. We didn’t have to spend Christmas away from home. Thanks so much for all your hard work!
Ashley Penton
13:37 02 Mar 18
Dunn’s explained different features of the newer units, how it would save on our energy bills and the convenience of the wireless thermostat. There installers were very professional, they had the old unit out and the new one in timely manner. Very pleased with Dunn’s Heating & Cooling
Jamal Johnson
00:02 02 Mar 18
A very BIG SHOUT OUT to Matt and Doug! The two did an amazing job, went above and beyond, and put in hard work! It is greatly appreciated! You can’t find honest hard workers like these two anymore. Thank you very much! �
Casey Conner
23:18 23 Feb 18
Having to wait 3 days for someone to come out. Having no air & a 9 month old is not how I planned to spend the whole weekend.
Nancy Martin
14:33 15 Feb 18
Just wanted to thank Dunn's Heating and Cooling for the new HVAC unit that was installed in our house and for the outstanding customer service every employee we came in contact with provided. From our first phone call to the in house explanation of our new "smart" thermostat we couldn't be more pleased.
Alison Hardeman
05:20 01 Feb 18
I highly recommend Dunn’s. I called and they had someone out the same day. Very professional and very helpful.
Brandon Suggs
16:20 14 Jan 18
My heat pump went out this morning 2 hours later Dunn's had it going again! Always instant Professional Service!!
Donna Gaines-French
03:56 29 Dec 17
Although they were completely booked yesterday, we were promised they would work us in and they did. The gentleman who came out to our home was honest and told us exactly what we needed. This morning had 2 gentleman at my home before 8 am installing our new heating and cooling system. Very professional, courteous and honest. Will recommend to anyone needing work done. Thank you so much!
Lisa Cooper Smith
19:27 30 Nov 17
Very quick to return call and fast to get out to my house. Tech was great at troubleshooting!! Got it fixed asap!! Would highly recommend this company.
Edna P Bagley
22:44 17 Nov 17
This is an awesome company, very honest and goes out of their way to help you get what you need.
Wayne Fuller
22:29 13 Nov 17
very unprofessional first time they worked on old unit said I had heat and had to order parts lefted had no heat just cold air didn't know what he was doing! called owner next day about heat sent another person out got little heat not much said he had to talk to boss called said I needed new unit home warranty said ok but they would buy the unit and ship it after two weeks of waiting on dunns called dunns said they had to pickup unit be out next day but next day they call and can't find unit called me later said fount unit be out next day next day they get the unit out of truck and dent it putting it in place after they get it working they said they had to go do another job but would be back to finish my unit later that day to put all the sheet metal on didn't come back and as they were leaving they back into one of my 20 foot tall trees knotting it down across my drive took wife and me 3 hours to cut and clean up mess had to call next day to asked when job was going to be finish was told they still had to make sheet metal same old story after waiting all afternoon they show up late in the day with sheet metal and finish job I would not recommend them to anybody very very unprofessional
Jacqueline Martin
20:40 12 Nov 17
Came right out within no time very nice help with the problem had jus got ripped off for the same problem. Dunn fix it in no time.
Amy Porch Edwards
00:32 10 Oct 17
Hank was very professional! He got here in a timely manner and quickly fixed our problem. We will definitely use them for all our future heating and air needs. Thank you!!
Stephanie Austin
16:28 24 Jul 17
I can't thank you enough for getting my air back on. I called at 9:00 and at 9:57 I had air. They were at my house in 15 minutes! Thank you for the wonderful customer service. You guys are the best!!
Jim McAlister
02:05 20 Jun 17
I had these people clean up some rental A/C units. Hank did great work. Then I had a complete HVAC installed in my house. They know how to get the job done right! Thank you!
Karlynn McCormack
14:44 05 Jun 17
I live in Edgefield. Had a problem with our ac unit. Had another company come out who told us the ac unit needed to be replaced! And it would cost $4500!!! Got Dunn to come out as a second opinion. And they replaced a capacitor for $150 and, voila up and running great. Dunns was prompt and honest. So now we've made Dunns our go-to heating and cooling company. And they just installed a Mini split for an addition. I totally recommend Dunns Heating and Cooling. Honest and prompt. Really nice people! And must give a thumbs up to Ashley in the office. She's great! 😀
Gayla Blanton
19:36 25 May 17
These folks installed a new unit for us today and did an excellent job! They were fast, efficient, and courteous. Would highly recommend them.
Todd Lumpkin
20:17 22 May 17
Absolutely fantastic job by Cody, Brad and Randy with the installation of our new A/C unit. Very knowledgeable, fast and super friendly! Also a thank you to Donnie for all his help throughout the process. Excellent work guys!
Alicia Woodbury
15:59 17 May 17
Thank you to Randy and Cody that came out today and got our new A/C unit installed they are fast and friendly i would recommend them to anyone.
Terry Sandy Tolbert
19:22 03 Mar 17
I could not be happier with the unit we purchased from them. The service and friendliness of the crew was awesome!
Jenniffer Curvin McGlaughn
02:12 09 Jan 17
Always wonderful! Donny comes out or sends someone out ASAP!
Courtney Ann Crossley
12:09 18 Dec 16
I was very impressed with their quick and friendly service. It was during the summer and everyone else told us it would be days.. they came that afternoon and fixed the problem. We will definitely call them again for anymore heating or cooling needs!
Sara Roberson Walden
00:49 18 Dec 16
Excellent service and very professional. Called in the evening and Mr Dunn asked if they could come early the next morning. The technician was here by 8:30 as promised by Mr Dunn.
Teressa Cox Girdwood
05:32 29 Oct 16
My daughter's HVAC unit quit working at 8pm on Friday night.I called Dunn's and within 2 minutes Donny called back! I explain my daughter had just brought her baby home after being sick in the hospital. Donny said I will be there in ten minutes and he was! If you look up the word professional in the dictionary,Donny's picture should be there. He was quick to find the problem and explained everything so well! I would recommend Dunn's to anyone without hesitation! Thank you so much! God Bless!
Wendy Newell Edwards
18:56 28 Jun 16
Our air quit working and I called them this morning. Donny was at my house within thirty minutes. Got our problem fixed quick!! Great service!! Will recommend these guys to everyone!!
AJ Key Brogdon
16:42 28 Jun 16
Came out @ dusk while it was cold and raining to check my unit. There was no fixing it gave me my options and while I was @ work he & his team installed my new unit
Brandon Knight
16:35 25 Jun 16
Air conditioner went out during the night, called early this morning on a Saturday and Donny was at my house within an hour. He noticed the problem right away and got my a/c working within 30 minutes. Highly recommend, very nice guy and very reasonable prices!
Terrence James Reese
20:54 02 Jun 16
Was referred by a friend. Donny called me that night and offered to come out at 9:30 that night. Got my AC working the next day. Excellent service. Thanks for everything. I know who to call from now on for all my ac and heating concerns.
Kathy Turley
12:57 17 Mar 16
I love Donnie he is a great person and honst . This is SOMETHING you never find in business in this world is honest ....ive known him personally sence he was 12'to 14'years old he ia a all. American young man ,that is Donnie.
Joe Wilson
00:27 17 Jan 16
Great service, Donny was willing to come out on Saturday night to fix our unit. My wife was pregnant and he was willing to come immediately, I really appreciate the quality and affordable service provided. Highly recommended!
LeAnne Vice
23:04 14 Jan 16
Very happy customers today. We were having an issue with our unit and we called Donny. He answered the phone, went to the house and had a quote for repair within a couple of hours. I would recommend Dunn's Heating & Cooling.
Tim Ross
18:20 05 Nov 15
Dunn's Heating and Cooling are fantastic to work with and very professional. I have heard plenty of nightmare stories about other companies, and I am going to trust Dunn's with all my heating and cooling needs from here on out! Maegan and Donny wonderful people and have earned my business for life. Thanks again!
Katie Clifton Edwards
23:46 01 Sep 15
If you're reading Facebook reviews in order to decide on the BEST HVAC company around...look no further. Our air went out and within 24 hours someone was at our home and ready to do what was needed to fix the situation. This was our first experience with Dunn Heating & Cooling. Previous experiences with other companies have yielded wait times of 4-5 DAYS before anyone even made a service call. Dunn Heating & Cooling was efficient, courteous, knowledgable and timely. They went above and beyond to ensure that we were completely satisfied. THIS is the HVAC company for you and your family!
Jessica Hall
22:32 01 Sep 15
Our air quit working yesterday. My husband called Donny today at 3:15 and at 4:00 somebody was here to fix it. Great service!
Jonathan West
03:30 27 Aug 15
Awesome service! I called and had a technician at my home within the hour if your looking for great service contact Dunn Heating and Cooling!
Melanie Hollingsworth
19:11 26 Jul 15
Best Service Ever!!! We are so very grateful for Donny coming out on a Sunday to give us our air back because we woke up with no air at all & man it was so hot!!! Awesome & fast service...he had the parts we needed on his truck and cleaned our unit as well!!! Dunn's Heating & Cooling will get our future business and we will refer him to all of our friends!!! Thanks so much for coming to our rescue this afternoon!!! It is nice, cool, and comfortable in our home now!!!
Stefany James
23:50 19 Jul 15
Fast service, friendly owner, polite and professional technician. Reasonable rates. I recommend this company for you cooling & cooling needs. With 6 people with asthma in the house, their quick service was greatly appreciated.
Debbie McCartney
23:43 19 Jul 15
Our, air froze up. Donny came out. We had to have a new unit. Donny put it in . Fast service. My houee, is, teal cool.
Jennifer Bryant Mann
04:46 15 Jul 15
Messaged on FB yesterday morning and they came out yesterday afternoon!! New customer and very happy customer!! Very professional and got my units back up and running in no time!! ❄️
Annette Simmons Maddox
17:32 14 Jul 15
GREAT service! My first time using them and they were just awesome. Very fast service and reasonable price! Highly recommend!!!
Amanda Leigh Locklear
01:08 08 Jul 15
Donny is a "Cool" guy! Got our new unit installed super fast and was very helpful with the financing! 5 stars! Highly recommended!!!-Justin Brown
Danielle West
21:27 02 Jul 15
Dunn's heating and cooling is wonderful!! Fast and reliable and Godly people!!5 stars!!
Kristi Cody Shears
18:53 02 Jul 15
Love Dunn's Heating And Air they were there quickly and got us back up and running heat last winter thank u so much!!
Jillian Morgan Gardner
04:15 22 Jun 15
Hands down best service ever! Called at 10pm hoping to get service the next day. By 10:15pm Donny was here. Before 11pm our air was working again. Great service, very reasonable price, will call again!!!
Venetia Reeder Boling
22:50 15 Jun 15
I recommend Dunn's Heating & Cooling! He is honest, very nice and does a excellence work!
Mary Evans Novak
16:49 12 Jun 15
We'd like to thank Donnie and Hank for taking such great care of our daughter's problem yesterday. They were able to give us same day service. Very professional and competitive prices. I'll be recommending Dunn's Heating & Cooling to all my friends !! Thanks guys
Willie Dothard
21:58 07 Jun 15
Great service. Parents air was not working on Sunday afternoon. Called Donnie and he came out in less than 30 minutes. He replaced capacitor and added freon to the system and had air working very quickly. Definitely will use again.
Michelle Mundy Bundrum
17:51 11 Apr 15
Wonderful service! Our unit wasn't working properly, we contacted Donny, and someone was immediately at our house! Our air is working great, and we are thankful for great service!
Barbie Dunn Brunner
19:38 22 Feb 15
Love the quick response and friendly service! Awesome job and great prices!
Shanda Hughes
20:02 12 Dec 14
Awesome service and great rates! Donny Dunn went above and beyond when our unit went out on the coldest week we've had this year! We had a new unit and more importantly HEAT in no time!! Thanks again to all the guys at Dunn's Heating & Cooling!
Annette Hamilton Kennedy
03:30 22 Sep 14
Proud of you DD you've done well .Miss the old day's at uncle sams. Lol .
Heath Mecham
00:14 22 Sep 14
We had no air coming out of our vents, and our unit was froze up. I called Donnie and he came right out, checked everything out and added freon. Had my house cooling again. He even cleaned both units and check the other one out for me. Thanks Donnie Dunn!
Scott Whaley
21:58 21 Sep 14
Great Service, Great Rates even in the middle of a hot summers night when our unit went out Donny was there and had us cool again in no time!!
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Google Rating
4.8
Based on 558 reviews
Dunn's Heating, Cooling & Plumbing
4.8
Whitney O'Kelley
19:22 14 Jun 21
Kenneth Lockridge
16:52 14 Jun 21
Ellen Peck
19:26 11 Jun 21
Betty Brown
19:05 10 Jun 21
I am very pleased with the service I received. John was very knowledgeable, efficient, and friendly. He had the problem diagnosed and fixed in a timely manner.
Thomas Wilczek
16:41 10 Jun 21
Gunnar was prompt, courteous, and made sure the job was done right. Great service.
Meghan Chaparro
16:28 10 Jun 21
Trevor fixed my condensate pump and Aubrey and Allston repaired my toilet all in the same day with no problem at all. They were all very sweet and knowledgeable and fast and gave me several options for my repairs and broke it all down for me so I could completely understand what was wrong and what they would be doing to fix it. I highly recommend Dunn's for any of your heating, cooling, and plumbing needs!!!!
Jason Payne
13:01 10 Jun 21
I highly recommend these guys! Very professional, I could tell they cared about my problem and wanted to help from the time they got there . They even went as far as taking their shoes off at the front door, (I didn’t even ask them to) . The attention to detail and willingness to help and get the job done quickly makes them second to none in my book. I will use this company for all my heating, cooling , and plumbing needs from here on out !!!!
Becky Powell
23:42 09 Jun 21
All were very nice and helpful
Wesley Bayles
18:13 07 Jun 21
Trevor did an outstanding job! Dunn’s was also able to provide same day service at a reasonable cost.
Starlit Nicholson
15:57 07 Jun 21
Fred Tatum
14:02 07 Jun 21
They both are great technician.. Job well done..
Cameron Minton
23:57 06 Jun 21
Fixed issue no problems
James Moore
00:48 05 Jun 21
Thay are very kindly and fast I love this place.
Logan Grissom
21:43 04 Jun 21
Carol Fasick
18:17 03 Jun 21
They did a great job and had excellent customer service. I am glad I chose this company and appreciate the work they all did.
Tipp Montgomery
19:23 01 Jun 21
Great work and very professional. Explained what was going on and gave us good repair options. I did not once fell taken advantage of.
Jay Meharg
13:41 01 Jun 21
Very nice professional and very thorough still waiting for approval of financing for new ac unit
Brandon Freeman
22:27 30 May 21
Donny was awesome!
G. Keith Atkisson
20:45 30 May 21
Dakoda Allen
19:25 29 May 21
Phillip Walker
14:59 29 May 21
David Reynolds
18:33 27 May 21
Logan does excellent work very professional and courteous take the time to explain what and why he’s doing what he’s doing he’s definitely our go to guy hands-down the best tech we’ve ever worked with
Sonia Wilkerson
17:10 27 May 21
Lucretia Lambert
13:36 27 May 21
Heather Latham
02:02 27 May 21
Frances Jones
22:54 26 May 21
daryl toth
19:32 26 May 21
Great service
Jamie Yarbrough
22:11 25 May 21
Logan was the best technician I ever seen in my day...He was kinda young but knew exactly what he was doing...If someone is lucky enough your problems will be resolved...
Chris Morgan
23:07 24 May 21
Richard Daye
19:54 24 May 21
Would use again yes
Stevie Williams
19:25 24 May 21
Ean Overton
14:40 24 May 21
Chuck Strawn
23:54 22 May 21
Great service, very professional, always on time
Leigh Ann Byers
23:27 22 May 21
Robert Bradley
22:50 22 May 21
Angela Whisenant
20:42 20 May 21
Taylor was great. I called first thing about AC not cooling. Was told someone would be out that afternoon but Taylor called about an hour later and said he was on the way. He was very knowledgeable and polite. Offered 3 solutions to the problem. I chose the one with the annual maintenance and received a 10% discount. He had all of the needed parts and finished in less than an hour. Now my AC is cold again! Definitely recommend Dunn’s as well as Taylor. Update: 11/16/2020-called for smart thermostat installation. Taylor showed up in less than an hour and installed 2 for us at a reasonable price. This company is definitely going in my list to keep.5/20/21 Logan came out and quickly got our upstairs unit cooling again. Knowledgeable, on time and honest when it came to what needed to be done at this time. Highly recommend this company.
Kandie Duncan
12:39 20 May 21
Dylan Yates
17:57 18 May 21
Jennifer Warren
12:55 18 May 21
Constance Threatt
23:45 17 May 21
Brad was very nice and informative. I told him what happened and he knew exactly what to do. Now everything's working properly.
Marissa Little
15:57 17 May 21
Wendell Fugate
18:44 15 May 21
Hank called and set up arrival time. He was right on time, very polite, personable, and professional. He was very knowledgeable, completed the requested work and kept me informed about everything.
Tracie Draft
16:38 14 May 21
Very professional and fast. They went above and beyond when they were here. We use Dunns for all of our heating and plumping needs. We are going to have them move our hot water heater in the garage next.
Trendz !
17:57 13 May 21
Owen Kilgore
14:52 13 May 21
Linda R
16:53 12 May 21
Ashley Steward
14:36 12 May 21
Will definitely recommend!
Jacqueline Green
14:05 12 May 21
Darnetta Morris
21:43 11 May 21
Deborah Brown
01:42 11 May 21
Service tech was great. Air Conditioner still isnt blowing efficiently.*UPDATE*Got a call back from Dunn's several days after my service call to look at my unit. Mr Dunn wanted to make sure I was satisfied with their service and sent another Tech to recheck my unit at no charge and make sure it was working properly as promised. I am please with service and the attention to detail. My unit is fine and I am comfortable its working at max performance. Thank you so much for giving me piece of mind and caring for customers needs.
Dunns Heating, Cooling, and Plumbing provides the highest home services with upfront no hidden cost pricing, and also five-star service. We offer heating, cooling, plumbing, and duct cleaning services.
Serving Families & Businesses in these wonderful Alabama Communities
Alexandria | Anniston | Bynum | Eastaboga | Heflin | Jacksonville |
Lincoln | Munford | Ohatchee | Oxford | Talladega | Weaver | Wellington
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